The story of PwC's human-led and tech-powered response to the pandemic
Summary
This article describes how PwC utilized technology and human-centric approaches to manage its workforce during the pandemic. It highlights the application of Formula One analytics for wellbeing, a virtual environment for hiring, and VR for behavioral change.
IFF Assessment
The article discusses how a major firm leveraged technology to improve workforce wellbeing and operations, which can provide valuable insights for defenders in managing their own operational resilience.
Defender Context
This article provides insights into how large organizations can adapt and maintain operations during crises by integrating technology with human-centric strategies. Defenders can learn from PwC's approach to workforce wellbeing, recruitment, and fostering positive culture, which are all critical components of maintaining a resilient and effective cybersecurity team.